Tragedy Highlights Growing Dangers Faced by E-Hailing Driver

News

By Motshwari Mo Mofokeng

The brutal killing of Pietermaritzburg e-hailing driver Thembelani Nxumalo (30) has once again exposed the dangers and hardships faced by drivers working in South Africa’s fast-growing ride-hailing industry.

Nxumalo, from KwaMpumuza, was found dead inside the boot of his burnt vehicle in the Gubeshe area of Taylor’s Halt on Saturday morning following an overnight search by fellow drivers and security companies.

According to the eHailing Regional Consortium, Nxumalo had been reported missing on Friday afternoon after he failed to check in with colleagues. Fellow drivers said he was known for strictly following safety protocols, regularly updating driver groups about his movements while on duty.

Sibangani Ngxongo, secretary of the consortium, said Nxumalo informed colleagues he was going off duty around mid-afternoon to fetch his child from Piet Retief Primary School. He also mentioned a possible trip to Bulwer.

Concern grew later in the afternoon when he stopped responding to calls. When his partner phoned his number, an unknown person answered and assured her Nxumalo was safe.

Drivers later organised a coordinated search which continued into the night. The following morning, searchers combing a forest near Taylor’s Halt discovered the burnt vehicle with human remains inside.

Police have opened a murder case.

Driver organisations say the tragedy highlights the constant risks faced by e-hailing drivers who often work alone and respond to unknown customers.