Scores of contractors servicing water infrastructure in Durban have downed tools, accusing the eThekwini Municipality of failing to pay them for months, leaving many on the brink of financial collapse.
The protest unfolded outside the Florence Mkhize Building in the city centre on Monday, where frustrated workers demanded answers over unpaid invoices dating as far back as October. Tensions briefly escalated when some contractors forced their way inside, prompting security to lock entrances before police restored calm.
Contractors say they have been trapped in a cycle of administrative confusion, shuffled between departments with no resolution. Many insist they submitted all required documentation, yet payments remain stalled, crippling their ability to cover fuel, wages and insurance.
“We are fixing critical leaks across Durban, but we’re not getting paid,” said one contractor, speaking anonymously. Others echoed the frustration, warning they will not return to work until outstanding dues are settled.
The municipality disputes claims of system failure, saying delays stem from incomplete or incorrect paperwork. Officials maintain payments are processed weekly and within 14 to 30 days when compliance requirements are met.
In response, the city has pledged training for service providers and rolled out an online invoicing system aimed at improving transparency and reducing delays.
Email: motshwari@onenews.co.za
